Malaysia’s Digital Minister Gobind Singh Deo has called for Microsoft and CrowdStrike to consider compensating companies that suffered losses due to a global tech outage last week. The outage, caused by a faulty update to CrowdStrike’s security software, affected computers running Microsoft’s Windows operating system, disrupting internet services worldwide and impacting numerous industries.
In Malaysia, the outage affected five government agencies and nine companies operating in aviation, banking, and healthcare. Minister Deo met with representatives from both companies to seek a full report on the incident and demand steps to prevent similar outages. He also urged them to consider claims from affected companies.
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“If there are any damages or losses, where there have been any parties that have made such claims, I’ve asked them to consider those claims and see to what extent they are able to help resolve the issue,” he said.
While the total amount of losses incurred is still being determined, Capital A, the operator of budget carrier AirAsia, has also called for compensation for airlines affected by the outage. Tony Fernandes, CEO of Capital A, argued that companies responsible for such disruptions should compensate those who experienced losses.
The Malaysian government is actively seeking accountability from Microsoft and CrowdStrike for the global tech outage and aims to ensure that affected companies receive appropriate compensation.